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You Will Learn:

• 3 advantages of voice mail
• 10 elements of a compelling voice mail message
• How to leave an effective voice mail message
• Breaking out of voice mail hell
• Using a phone system to your advantage
• Plus much more!!!

• Creating Business Over The Phone
• Making Cold Calling Work
• Maintaining Your Motivation
• Making The Most of Your Sales Presentations
• Improve Your Sales With Quality Questions
• Managing Objections Effectively
• The Power of Information
• Utilizing Tools & Technology
• Dealing with Voice Mail Hell
• Improve Your Telephone Communication Skills
• Tips & Ideas
• Marketing Yourself & Your Business
• How to Use Email to Help You Sell
• 11 Actions Sales Reps Should Avoid
• 5 Steps to Cold Calling Success
• Account Review Checklist
• Phone Effectiveness
• 26 Proven Strategies to Motivate Your Team
• 30 Strategies to Overcoming Objections
• 31 Ways to Deliver a Dynamic Sales Presentation
• 35 Ways to Create a Powerful First Impressione Mail Hell

You Will Learn:

• 15 steps to cold calling success
• How to change "no" into "yes"
• 1 Secret to setting appointments
• Effectively responding to "Just send me information"
• Developing a voice that sells
• Plus much more!!!

You Will Learn:

• Questions for gaining agreement
• Weak questions to avoid
• Fact finding questions
• 112 prospect qualifying questions
• Purchase and decision-maker questions
• Plus much more!!!

You Will Learn:

• How to get free never-ending promotion
• The 5 P's of professional service business marketing
• 2 great give-away ideas
• The best business gift to give a client or prospect
• Creating on-going value
• Plus much more!!!

You Will Learn:

• 11 techniques to listen more effectively
• 11 simple strategies to improve how you sound
• An easy way to ask for an appointment
• The permission secret
• How to set follow-up calls
• Plus much more!!!

You Will Learn:

• Where you can find better leads
• 5 components of a powerful e-brochure
• 29 elements of an effective website
• Improve responses to email
• How to ask for referrals and testimonials
• Plus much more!!!

You Will Learn How To:

• Write subject lines that will cause your email to be opened and read
• Write an email that will generate a response
• Write a non-salesy email
• Write and use a summary email to set up a next action step
• Plus much more!!!

You Will Learn:

• 10 strategies that will help you sell more
• How to end rejection for good
• The power of setting goals
• Best practices of selling
• 10 time management tips
• Plus much more!!!

You Will Learn:

• 3 steps to building your ideal prospect file
• 12 questions to establish credibility
• 11 things that people really want from a product/service
• How to prioritize your calls
• The importance of pre-call planning
• Plus much more!!!

You Will Learn:

• Why empathy is a powerful tool
• The importance of asking questions
• How to reduce the frequency of objections
• Harnessing the power of testimonials
• One question you should always be prepared to answer

You Will Learn:

• The importance of helping your team set goals
• How to use praise
• What communication strategies are most effective
• The power of leading by example
• What employees really want from their boss